Designed by Studio G a beautiful. A pair of eyelet curtains in a beautiful Verona Charcoal colour.
Delivery within 7-10 days.
FREE Shipping - UK Mainland Only
Additional delivery charges for the Scottish highlands or Republic of Ireland. Please send a message beforehand so we can calculate postage if you reside in the Scottish Highlands or Republic of Ireland.
International postage will be calculated once quantity and weight has been confirmed.Please send us your location so we can provide accurate quote.
If 14 days have passed by since your purchase, we will not be able to offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Lengths of fabric that have been cut to size cannot be returned unless it is faulty.
To complete your return
There are certain situations where only partial refunds are granted (if applicable) – Items with obvious signs of use – Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if approved) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed.
Shipping To return your item, once you have contacted us via the Etsy message service or email@example.com we will provide a return address for you to send your item to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
It is your responsibility to make sure the return arrives, so we advise you to use a trackable shipping service. We are not responsible for lost items you are attempting to return.
* AFTER PURCHASE PLEASE INFORM US OF A VALID CONTACT NUMBER AND EMAIL ADRESS SO WE ARE ABLE TO BOOK COURIER FAILURE TO DO SO WILL RESULT IN DELAY OR TERMINATION OF PURCHASE.
Failed deliveries (UK) If our couriers cannot deliver the item because nobody is present at the address, they will leave a card. Delivery will then be attempted on two other occasions. After this point, you will need to call your local depot to arrange a more convenient delivery date. If the courier receives no contact from you after a period of approximately 2 working days, they will return the package to us. This may result in extra shipping costs being incurred for re-delivery.
Returns: within 14 days, un-opened. The customer will pay all associated return costs including postage. If it is established that the product is defective then we will be happy to reimburse you for postage costs, providing we are supplied with sufficient photographic evidence within 48 hours of delivery which will be used to determine the extent of damage and a dated proof of return postage from the buyer.
* ITEM MUST BE RETURNED IN THE STATE IT WAS PROVIDED TO YOU IN. THE ONEROUS FALLS ON THE CUSTOMER TO ENSURE ITEM(S) ARE SENT BACK IN ORIGINAL PACAKAGING OR EQUIVALENT ACCEPTABLE PACKAGING E.G IF POLYSTYRENE/BUBBLE WRAP WAS USED TO PACKAGE AND SEND TO YOU, THEN WE EXPECT ITEM TO BE RETURNED IN POLYSTYRENE/BUBBLE WRAP AND NO FURTHER/ANY DAMAGE TO PRODUCT IS SUSTAINED TO ITEM(S). WE RESERVE THE RIGHT TO DEDUCT ACCORDINGLY FOR FURTHER DAMAGE SUSTAINED. REFUNDS ARE ALWAYS SUBJECT TO INSPECTION AND MARKED AGAINST ORIGINAL INVENTORY TAKEN WHEN GOODS ARE ORIGINALLY SENT OUT TO CUSTOMERS
Communication: We aim to answer all messages within 24 hours.Weekends/holidays may take longer due to our shorter opening hours.
Feedback: We pride ourselves on customer service. If you are unhappy in any way please contact us first before leaving any neutral or negative feedback, let us help to resolve any issue you have.We aim to maintain transparency and integrity which is reflected in our feedback
Our commitment to you: We will always strive to deliver a great buying experience for you our customer. We are fair and understanding and will continue to source products that offer quality, for our customers. Please have a browse at our other item.